Ep. 268: Create a Successful Side Hustle as an Introvert with Billie Gardner

Shannon Mattern is a pricing expert and creator of The Package Matrix™ Method that helps freelancers, fractional execs, consultants, agencies and service providers stop undercharging, overdelivering and overworking by using pricing, proposal and sales strategies backed by behavioral economics and sales psychology.

Have you ever wondered if it’s possible to create a successful side hustle as an introvert?

My guest today teaches creative introverts how to become virtual assistants and earn an income from home.

Billie Gardner is the founder of Desire to Done and the Introvert VA Club, a membership site for introverted virtual assistants.

Billie’s been a member of my community for awhile, and then one day I got this email from her where she writes:

“Hey Shannon, So I’m doing a live challenge in my membership the Introvert VA Club called “Do One Thing That Scares You Every Day”. It’s for 30 days and we’re on day #11.

One of the things I’m scared about is visibility. Since I’m an introvert I tend to shy away from attention but I’m trying to work on it! I know that putting myself out there more is going to help more people achieve their dreams.

Which brings me to your podcast. I’ve been a big fan of yours since we met and was wondering if you’re looking for interviewees. Off the top of my head I can talk about the challenge, how I help creative introverts, mindset stuff (love it), and how I “burned da bitch down”. (I got rid of my ebooks and a big client to focus on my membership site. Totally scary at first, completely freeing afterward.)

Let me know if you’re interested and if there’s a way I can help support you!”

And of course it’s a yes, and not just because she’s a member of my community but because her pitch was all about how she can provide value to my listeners and not all about how awesome she is.

I mean, you’ll find out for yourself how awesome she is when you listen, but the key takeaway for you if you want to land guest opportunities of any kind, or even if you want to get people to buy from you for that matter, is that it’s never about you. It’s always about them.

Billie and I talk about:

  • How Billie got her first virtual assistant client.
  • Tips for getting VA clients when you are just starting out.
  • Advice for how to let go of clients when you no longer are taking 1:1 work.
  • How to make discovery calls with potential clients less scary.
  • How Billie structures her day.
  • A strategy for getting yourself to do something that scares you.
  • Billie’s advice for an introvert who is thinking about starting their own business.
  • The belief Billie had to change about herself to get where she is today.

My favorite quotes from Billie:

  • “Follow your heart and follow your gut, wherever it takes you.”
  • “If you’re going to grow you have to get uncomfortable and with practice it becomes easier. Give it a shot and keep trying.”
  • “Just take it one step at a time, everyone is scared.”
  • “Keep going keep showing up consistently.”
  • “Building a business takes time and takes energy. Just keep doing it”

Resources mentioned in this episode:

Bio:

Billie teaches creative introverts how to become virtual assistants and earn an income from home. She’s the founder of Desire to Done and the Introvert VA Club, a membership site for introverted virtual assistants.

Connect with Billie:

Pricing, Proposal & Sales Strategy For Freelancers, Fractional Execs & Consultants

ANCHOR HIGH™ PODCAST

Pricing Strategy for Service Providers & Consultants

If you sell your expertise and hands-on implementation, deliver solid work and have happy clients – but you’re maxed out and feel like you’ve hit an income ceiling, this show is for you.

Each short episode breaks down how pricing psychology and proposal strategy influence prospects’ decision-making and helps you rethink everything you thought you knew about how much you can really charge for your services and expertise.

THE PACKAGE MATRIX™ METHOD

The Package Matrix™ Method is a pricing framework built on behavioral economics, sales psychology and a decade of results. It strategically designs a value-based decision for your clients, so you stop pricing based on what you think they can afford and start pricing based on the value they can create by working with you.

How It Works ⟶

ANCHOR HIGH™ CERTIFICATION

If you’re a business coach or consultant who’s an expert at helping your clients grow their businesses and reach their goals – but you don’t have a strategic pricing and sales framework to help your clients confidently close more proposals at higher prices (without working harder), our Anchor High™ Certification program might just be the missing piece of your coaching methodology.

Learn More Here ⟶

ABOUT SHANNON MATTERN

Shannon Mattern is a pricing expert who helps Freelancers, Fractional Execs, Consultants and Creative & Professional Service Providers stop undercharging, overdelivering and overworking by using pricing, proposal and sales strategies backed by behavioral economics and sales psychology.

She helps other business coaches and consultants integrate her pricing and sales methodologies into their coaching, group programs and consultancies so they can help their clients make more without burning out. 

She’s also the founder of Web Designer Academy, where she has spent a decade helping women web designers move from undercharging to premium pricing, and where she developed the offer framework now used by service providers across industries.

Topics

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